Carrywater - business architects

Telecommunications and media

  • We support the implementation of CRM and billing systems
    • We develop the pre-implementation analysis
    • We create business and technical architecture
    • We manage projects/ implementation programmes
    • We support analytical/ architecture-related implementation
    • We define/ optimise processes of sale of services and customer service
    • We develop the implementation strategy and CRM system roll-out strategy
  • We examine the ergonomics, usefulness and coherence of contact channels with customers (User Experience)
  • We develop IT strategy and we support its implementation
  • We optimise the operations of an IT organisation – implement principles of IT Governance
  • We create and implement methods of project management and the principles of management of business requirements and release implementation
    • We manage projects in the aspect of market regulator’s activities

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